Mel’s hair salon really means business…

Arrive at Mel’s hair salon and you will encounter a friendly and warm hair salon where staff love what they do and have a passion for serving people.  Established in the year 2009 Hair At Mels has ever since been inspired by their clientèle. For them, their greatest success is measured by the many satisfied customers who have overcome hair problems with expert advice from Hair At Mels. But that’s not where it stops. They also pay attention to the feedback of dissatisfied clients and use this feedback to improve their services and motivate them to make greater strides. Their vision is to remain passionate and committed to building a business with better quality of services. They continuously seek feedback from customers be it positive or negative. Mel’s hair salon has recently identified an anonymous way of receiving feedback from customers. This they are doing in the form of a chosen customer interface for the period 1 August- 1 October. During this period, their customer

, Dr Nirmala Gopal, a senior lecturer at the University of KwaZulu Natal, will be providing feedback on how to improve services in the salon. She will also be available for email discussions with clients on their experiences as well as suggestions for better ways of conducting services in the salon. All clients will be able to contact her on Nirmala@melshairsalon.co.za during working hours.   Nirmala Gopal, has been a regular customer since 2010 and participated in the T.V. show “The Business Coach” – a programme that showcased Hair At Mels as a small to medium business enterprises, sponsored by Standard Bank- which was aired on sabc3 in September 2012.  Hair At Mels strongly believes that a brand ambassador will help them bridge the gap between what customers really need and a good business.   Over the next 6 months, Hair At Mels will be available to solve regular and challenging hair problems that men and women experience. If you would like to know more about Mel’s hair salon or need professional advice, kindly forward your query to info@melshairsalon.co.za.  Alternatively just pop in and say hello to their friendly team…   Our hair salon is based in Springfield park, Durban. We attract customers to our salon from near by Durban North, Durban Overport, Durban Reservoir hills, Durban Parlock,Durban  Newlands, and other Durban